Btter Kid Care OnDemand system is not accessible

Incident Report for Penn State Better Kid Care

Resolved

This incident has been resolved.

Posted Jul 20, 2021 - 12:42 EDT

Update

We are continuing to investigate this issue.

Posted Jul 20, 2021 - 08:32 EDT

Investigating

The enterprise network at Penn State where Better Kid Care is hosted is currently down. We'll continue to monitor the situation and update status. For more information, here's a link to Penn State's network incident: https://pennstate.service-now.com/sp?id=service_status&service=d2aedfba0ff1b100f178317ce1050e30

Posted Jul 20, 2021 - 08:31 EDT

This incident affected: Courses, Payment, Email notifications, and Forums.